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How To Install Cush'n Soft
- Slide the 2 nylon 't' bolts into the hinge blocks on the back of the seat.
- Place the seat on the pan, ensuring the bolts are guided through the holes in the pan.
- Place a nylon washer, then the nylon wing nut on the bolts protruding through the pan.
- While not tightening the bolts, centre the seat on the pan.
- Finally, tighten the wing nuts firmly.
Watch the full instruction video on YouTube.
Frequently Asked Questions
What is the size/dimension of Cush'n Soft products? +
Our standard seats fit most toilets. Please check our sizing guide for specific dimensions.
What is included in my purchase? +
Your purchase includes a Cush'n Soft padded toilet seat cover and installation hardware.
What payment options are there? +
We accept all major credit cards, PayPal, and Afterpay.
Need an Invoice for NDIS? +
Yes, we can provide NDIS-compliant invoices. Please contact us after your purchase.
How do I contact Support? +
You can reach us via the contact form above, email at support@cushnsoft.com, or call (03) 9028 4422.
Are there any safety precautions to follow while using the product? +
Our products are designed for safe everyday use. Simply ensure proper installation and regular cleaning.
What materials is the product made of? +
Our seats are made from premium medical-grade vinyl that is soft, durable, and easy to clean.
Does the product come with a warranty? +
Yes, all Cush'n Soft products come with a 1-year warranty against manufacturing defects.
How do I install my Cush'n Soft? +
Installation is quick and easy - simply remove your existing seat and attach the Cush'n Soft using the included hardware. Most installations take under 5 minutes.
How do I clean my Cush'n Soft? +
Clean with a soft cloth and mild soap. Avoid harsh chemicals or abrasive cleaners.
Will a Cush'n Soft seat fit my toilet? +
Cush'n Soft seats fit 95% of standard toilets. Check our sizing guide or contact us if you're unsure.
Can the product be customised or tailored to meet my specific preferences? +
We offer a variety of colours to match your bathroom decor. Contact us for custom requirements.
Can the Cush'n Soft be used in commercial/public restrooms? +
Yes, our products are durable enough for commercial use and are easy to clean and maintain.
Can I return or exchange the product if I'm not satisfied with it? +
Yes, we offer a 30-day satisfaction guarantee. Contact us for returns or exchanges.
Does Cush'n Soft sell internationally? +
Currently we ship within Australia only. Contact us for international enquiries.